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“The room was clean, the staff were friendly and helpful with questions about things in the hotel. I asked where the ice machine was for rooms on 1st floor?I was told I must take elevator and go to 2nd floor area where drink and snack machines r located, it's located beside them. It worked out 1st day. On day 2 one of the 2 elevators to go to floors 2, 3, and 4 was out of service. A bit inconvenient to get ice. but things break down, Ok. Breakfast was good, with enough options to choose from. I……

“Needs a great deal of work and maintenance. Low price for one night, but would not stay there again.”

“I didn't get a chance to stay at the hotel. Because I got a email 3 hours before being at the hotel. Saying my room was cancelled. Try calling them 12 times and no answer. So not a good place to do business with. I'm glad I haven't left.”

“⭐⭐⭐⭐⭐ I had a wonderful stay at the Holiday Inn Express in Havelock, NC. From the moment I checked in, the staff was incredibly friendly, welcoming, and always willing to help with anything I needed. Their outstanding customer service really made the stay enjoyable. The hotel itself was exceptionally clean and well maintained. The lobby, hallways, and my room were spotless, which is something I always appreciate when traveling. My room was also nice and cool, making it easy to relax and get a……

“Yes room was clean. I'll say it could have used some plastic cups in the room.”

“Very good ”

“Great hotel”

“When we checked in our first room was half renovated. There was no art on the walls and the bed was very thin. A couple days into our stay my foot went through the cracked bathtub. We were moved into another room, which had mold on the shower curtain and the floors turned our feet black. We asked for a complete service and the floors remained dirty. Our room was never cleaned in the 8 days we were there. The key cards to our room stopped working twice locking us out of our room. The staff……

“Room was clean. Dinner and breakfast in the hotel restores amazing. ”

“Clean room”

“Staff was very friendly. Room clean and bigger than I thought. Awesome experience.”

“The front desk staff was exceptional”

“During my 3 days stay I was unfortunately faced with MANY issues. This place deserves to be shut down. Upon my arrival I was greeted with a front desk clerk that seemed nice and friendly. As we got to our room, it was a decent hour around 4 pm or so. I was greeted with a room that had a foul stench that smell almost reminiscent of underarms and perfume. I tried to not be to picky as that seemed to be the extent of the issues and otherwise seems clean. I went to the balcony to enjoy my view for a……

“Great location on the river”

“Free breakfast”

“The place was awesome would visit again Place of stay does need handle railings on steps 🚶‍♀️ tho”

“Pleasant unit and complex. Nice walk around lake. Rec center pool enjoyable Minor and moderate problems. 1of 2 major windows opaque Took a day to get sink disposal repaired. 2 of 4 days no WiFi. No coffee filters nor salt and pepper. Jetted tub could not be filled above jets with hot water -ran out”

“Everything is perfect. The location, the staff, the food, and the house itself. Definitely will stay there again if we go to New Bern again.”

“Great serv6”

“We adore The Aerie and stay here every year. Highly recommend! Lovely owners and a beautiful stay just a block or two away from the heart of New Bern. A true gem!”